If you are currently logged-in to our website, this has implications for resetting your password. If you are being asked for your current password, this means you are using your account! For security, you cannot reset your password while you are actively using your account without your current password.

Asking for your current password - while you are logged in - is a security feature. This prohibits someone using your computer from being able to reset your password using your computer or device, hence locking you out of your account! If you do not know your existing password - likely not if you have requested a reset - first click "Logout" in the upper right hand corner of the page (yellow button), or click here to logout. Then use the password reset link in our email to you.