FAQ

Default solution folder, feel free to edit or delete it.

Refund Policy
Our returns and refunds policy is explained on our Terms of Service page.
Thu, 28 May, 2015 at 3:06 PM
Resetting Your Password
The Quick Instructions: Go here and put in your email address to recieve a one-time login link via email. Have problems? Read the rest of this article belo...
Fri, 9 Feb, 2018 at 11:42 AM
Digital Video Playback Problems
Initial Step Confirm the browser you are using is supported on our site. If it is not supported, please upgrade your browser before proceeding. Be a...
Tue, 1 Dec, 2015 at 8:14 AM
Web Browsers Supported by Swingsurgeon.com
This web site employs the latest technology in web design that enables it to perform across all platform types--desktops, cell phones, and tablets.  This te...
Sun, 10 Jun, 2018 at 6:51 PM
Receiving Email Newsletter But No Website Account
Due to legal reasons and many other reasons our email system for sending out newsletters and Daily Video Tips is an entirely separate system than our websit...
Fri, 5 Jun, 2015 at 3:55 AM
Restarting Browsers Without Extensions
We test our website using the top four web browsers on the market: Firefox, Chrome, Safari, and Internet Explorer. We only test the latest versions of each ...
Fri, 25 Dec, 2015 at 5:02 AM
OnDemand Video Buffering for Smooth Playback
Playing online video can be very demanding on your Internet connection.  It can stress your Internet connection far more than just loading websites.  We oft...
Fri, 25 Dec, 2015 at 5:02 AM
Sound Volume On Videos
Occasionally we have someone report they have no sound on videos (both daily videos and product videos). The first thing to realize is that we would never p...
Sun, 24 Sep, 2017 at 4:51 PM
Product Format - Digital and Hard Copy
Here at SwingSurgeon.com we sell our instruction products in two different formats. This is an explanation of the formats and how to order. The format for a...
Fri, 25 Dec, 2015 at 5:03 AM
iPad Video Loading Instructions
Apple has made changes to iTunes interface and our instructions have not been updated yet. The process is still the same but the screenshots are no longer v...
Fri, 25 Dec, 2015 at 5:04 AM